System Status

Real-time monitoring of Voxel's infrastructure and services.

Current Status

All systems operational.

We haven't had any interruptions in the last 30 days. The platform is running smoothly.

API Gateway

Operational — Latency under 45ms.

Dashboard

Operational — All features accessible.

Data Sync Engine

Operational — Processing 4.2M transactions/day.

Anomaly Radar

Operational — Scanning for risks.

Reporting

Operational — Exporting PDFs and CSVs.

Integrations Hub

Operational — Connecting to 11k+ banks.

Infrastructure

Scalable, secure, and resilient.

Voxel runs on a distributed cloud architecture designed to handle peak financial data loads without skipping a beat. Our servers are physically located in secure Tier-4 data centers with redundant power and cooling.

AES-256 Encryption
SOC 2 Type II Certified
Voxel server rack infrastructure and data center monitoring

Scheduled Maintenance

Nov 15, 2023

Quarterly Database Optimization

Scheduled for 02:00 UTC. Expected downtime: 15 minutes. This maintenance will improve query speeds for the reporting module.

Dec 10, 2023

API Rate Limit Adjustment

Scheduled for 12:00 UTC. We are increasing the standard rate limit for Enterprise customers to 5,000 requests/hour.

90-Day Uptime History

Visual breakdown of system availability over the last quarter.

Overall Uptime
99.99%
Avg Response Time
42ms

Incident History

Oct 24, 2023 Resolved

API latency spike during peak hours. Restored via cache invalidation. No data loss.

Sep 12, 2023 Resolved

Scheduled maintenance for dashboard updates. Completed ahead of schedule.

Aug 05, 2023 Resolved

Minor integration timeout with Plaid. Fixed by updating connection parameters.

Jul 18, 2023 Resolved

Email notification system outage. Resolved by restarting the send queue service.

SLA & Support

We are committed to providing the highest level of service and reliability. Our team monitors the platform 24/7/365.

99.9%
Monthly Uptime Guaranteed for all paid plans.

24/7 Support

Reach us via in-app chat or email for immediate assistance.

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